Business Process Excellence Manager 100%


Alpenquai 30, 6005 Luzern, Switzerland


Pratt & Whitney Aero Engines I

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Basic infos

Pratt & Whitney Aero Engines I
Alpenquai 30, 6005 Luzern, Switzerland
Quality Management
With work experience, Without work experience
Miscellaneous Manufacturing Industries
Type of employment
Regular employment
Work types
Full time

Task description

  • Lead PWAEI’s Continuous Improvement Program (ACE) at our PWAEI Luzern Office and our European Logistics Center in the Netherlands
  • Support the PWAEI Managing Director to develop the annual strategy (i.e. Policy Deployment)
  • Develop key scorecard metrics (i.e. ACE Control Tower/Balanced Scorecard etc)
  • working with customers and internal team leads to support the annual strategy
  • Monitor of PWAEI’s monthly performance/scorecard (i.e. ACE Control Tower) and work with departments to put in corrective/preventive action if needed
  • Facilitate periodic and structured dialogue for capturing customer satisfaction experience (i.e. MFA, Voice of the Customer etc) and implement corrective actions
  • Facilitate periodic, formal/informal interactions for capturing employee satisfaction experience (i.e. Employee Survey Results) and implement corrective actions
  • Lead / support strategic projects
  • Represent PWAEI at UTC/PW ACE Councils and interface with PW/UTC on advancing the ACE Culture
  • Executive reporting and communications

Detail infos

Required skills

  • project management
  • ACE System
  • Manufacturing
  • Certified Six Sigma Black
  • continuous improvement
  • EN9100
  • ISO9001
  • Microsoft Office

Required talents

  • intercultural competency
  • friendliness


  • English

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