Business Process Excellence Manager 100%

Location

Alpenquai 30, 6005 Luzern, Switzerland

Company

Pratt & Whitney Aero Engines I

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Basic infos

Company
Pratt & Whitney Aero Engines I
Location
Alpenquai 30, 6005 Luzern, Switzerland
Function
Quality Management
Experience
With work experience, Without work experience
Sector
Miscellaneous Manufacturing Industries
Type of employment
Regular employment
Work types
Full time

Task description

  • Lead PWAEI’s Continuous Improvement Program (ACE) at our PWAEI Luzern Office and our European Logistics Center in the Netherlands
  • Support the PWAEI Managing Director to develop the annual strategy (i.e. Policy Deployment)
  • Develop key scorecard metrics (i.e. ACE Control Tower/Balanced Scorecard etc)
  • working with customers and internal team leads to support the annual strategy
  • Monitor of PWAEI’s monthly performance/scorecard (i.e. ACE Control Tower) and work with departments to put in corrective/preventive action if needed
  • Facilitate periodic and structured dialogue for capturing customer satisfaction experience (i.e. MFA, Voice of the Customer etc) and implement corrective actions
  • Facilitate periodic, formal/informal interactions for capturing employee satisfaction experience (i.e. Employee Survey Results) and implement corrective actions
  • Lead / support strategic projects
  • Represent PWAEI at UTC/PW ACE Councils and interface with PW/UTC on advancing the ACE Culture
  • Executive reporting and communications

Detail infos

Required skills

  • project management
  • ACE System
  • Manufacturing
  • Certified Six Sigma Black
  • continuous improvement
  • EN9100
  • ISO9001
  • Microsoft Office

Required talents

  • intercultural competency
  • friendliness

Languages

  • English
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